Welcome to Clanstays. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
1. Booking and Payment
- All bookings are subject to availability and confirmation from our end.
- Prices displayed on the website are subject to change without prior notice due to fluctuations in rates or unforeseen circumstances.
- Full or partial payment may be required at the time of booking, depending on the selected package. Failure to make timely payments may result in cancellation.
- Payment modes include credit/debit cards, online banking, UPI, or other methods as specified on our website.
2. Cancellation and Refund Policy
- Cancellation requests must be made in writing or via email to mayankupadhyay479@gmail..com.
- Refunds (if applicable) will be processed according to the cancellation policy of the chosen package and may be subject to service charges.
- Refund timelines depend on the payment method used and can take up to 7-10 business days.
3. Traveler Responsibilities
- Travelers must carry valid identification, passports, visas, and any necessary travel documents. Clanstays is not responsible for denied boarding or entry due to improper documentation.
- It is the traveler’s responsibility to inform us of any medical conditions, dietary restrictions, or special needs at the time of booking.
- Travelers are expected to adhere to local laws, customs, and regulations at the destination.
4. Changes to Itineraries
- Clanstays reserves the right to modify or cancel itineraries due to weather, natural disasters, or unforeseen circumstances.
- We will endeavor to provide alternatives of equivalent value in such cases, but additional charges may apply for upgraded services.
5. Limitation of Liability
- Clanstays acts as an intermediary between the customer and service providers (e.g., hotels, transport companies, etc.). We are not liable for any delays, cancellations, or issues caused by third-party providers.
- We are not responsible for personal injuries, losses, or damages incurred during the trip, except where required by law.
- Force majeure events, including but not limited to strikes, natural disasters, pandemics, or political unrest, may impact services and are beyond our control.
6. Use of Website
- You agree to use our website only for lawful purposes. Any misuse, including unauthorized data extraction or fraudulent bookings, is strictly prohibited.
- The content and images on our website are the intellectual property of Clanstays and cannot be reproduced or distributed without prior permission.
7. Privacy and Data Protection
Your personal information is collected and processed in accordance with our Privacy Policy.
8. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in [Your City/State].
9. Amendments
Clanstays reserves the right to update these Terms and Conditions at any time. Updates will be effective immediately upon posting on the website.
10. Contact Us
For any queries regarding these Terms and Conditions, please contact us:
Email: mayankupadhyay479@gmail.com
Phone: +91-8077168632